Rsvp rentals4/5/2023 ![]() If there is a guard or a gate, please notify the guards or give us the gate code.Feel free to call us for an ETA on the day before or day of delivery.Please make sure you have your cell phone handy in case we need to contact you.Delivery and Pickup & Will Call Delivery to a Residence Mistakes caught prior to delivery can be easily fixed. If you make changes to your order, please double check each revised version. That being said, orders can be tricky, they can include literally thousands of items, special delivery and venue considerations, etc., please carefully review your contract. Our Event Consultants are trained to communicate well and to create orders at a high level of accuracy. There will be no refund for items canceled less than 48 hours prior to scheduled delivery or will call. In other words, if you are scheduled to receive your items on Thursday, you can cancel or decrease your order up to 4pm on the Thursday before your delivery or will call and be fully refunded.Ī 35% cancellation fee will apply to items canceled after 4pm seven (7) days prior to scheduled delivery or will call. ![]() You may decrease or completely cancel your order up to 4pm seven (7) days prior to your scheduled delivery or will call and receive a full refund for items canceled. In other words, if you are scheduled to receive your items on Friday, you can make additions up to 4pm on Wednesday – provided that we have the items available. You may increase quantities and make additions to your order up to 4pm two (2) days prior to your scheduled delivery or will call. Making Changes Along the Way Adding items to your Order If you wish to reserve at that time, you can pay on our payment portal and your items will be reserved. We will write up a quote while you are in our showroom. With a Design Appointment, one of our Event Consultants will be ready to assist you with your selections when you arrive. For a more personalized experience, contact us in advance and set up a Design Appointment. You will also be able to set a sample table and see your vision come together. In our showroom you will be able to see our Chairs, Linens, China, Glassware and many other items in person. You can drop by anytime Monday – Friday from 8-5 or Saturday from 9-4. Our showroom is the perfect place to make your selections and place your order. If you choose to reserve with a 10% deposit rather than with full payment, please note that your order will need to be paid in full at least 2 weeks prior to your event. Once we receive your deposit, we will turn your quote into a reservation and email it back to you. Once you have checked your quote for accuracy, simply click the payment link and pay a 10% deposit. After the call, we will email you a copy of your quote along with a link to our secure online payment portal. One of our Event Consultants will be happy to assist you and answer all of your questions along the way. If you prefer to place your order by phone, just give us a call at 70 Monday – Friday from 8-5 or Saturday from 9-4. If everything looks fine, you can just click on the payment link and pay a 10% deposit. Once submitted, one of our Event Consultants will create a formal quote and email it back to you along with a link to our secure online payment portal. You may wish to simply browse our website, put your selections in a cart, and submit a quote request right from your online cart. Placing your Initial Order Website Ordering
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